Thursday, January 10, 2013

OverDrive: You can't polish a turd

My branch circ manager asked for my help when she was redoing her circ manual.  She couldn't get a screenshot of the OverDrive online support form on a single page.  I took it upon myself to improve upon the image.  I knew she noticed it when I heard a laugh come from her cubicle; this image is now in the official circ desk manual.

People are trying to build up the excitement over the "new and improved" Overdrive interface which is supposed to arrive at our library soon.  There really isn't much you can say or tell me about it to change my opinion about Overdrive (a complete suck-fest).

My supervisor is mostly worried about the Cloud aspect of it.  I personally think the Cloud has its advantages but also its fair share of disadvantages, like not having your stuff with you at all times.  Overdrive tries to make it seem like it's the greatest thing ever and that it will work perfectly and seamlessly when you're not connected to the internet.  Psshhh... I'll believe it when I see it.  I can't wait to explain to patrons that they cleared their browser cache which is why they can't access their e-books ("What's my cash have to do with my computer?") .

OverDrive is a textbook example of how crappy things can get when there's a monopoly.  Doll it up all you want, try to make it look pretty with more pictures and flashy UI, but underneath all of it, it is still the same old crappy OD we've come to expect.

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