✓ - visit from the fire department
✓ - patron fight/beef
✓ - calling the police from the info desk
✓- visit from the cops
So my favorite library commercial has become a self-fulfilling prophecy.
You can say it started last week when a brat pulled the fire alarm. Yes, I am completely justified in using that word because if you are old enough to walk and talk, you should know not to pull fire alarms. While we were waiting outside for the firetrucks, my coworker pointed out that it probably turned in to positive reinforcement for them: Pull a fire alarm, get to see a firetruck (or two in our case). As one patron pointed out, "at least you can count this as your fire drill."
Then this week, a patron came up to the info desk where my supervisor and I were spending the last 30 minutes before close. He told us that earlier a patron sitting next to him at one of the internet stations threatened him after he asked the guy to take his cell phone conversation else where. It must not have been that threatening if he waited until he finished typing up his document and printing it to tell us to call the police.
My supervisor called the non-emergency line and passed the phone to the guy. While he was talking to the dispatcher, the accused came up to the desk to tell us his side of the story, he pretty much said the other guy started cussing him out the instant he answered his phone. I honestly do not remember hearing a loud phone conversation when I was on the desk and it was a typical slow and quiet night. But whatever, the accused said that he would wait in the lobby for the police to come.
I was worried that we would have to stay after closing to deal with this patron beef but the police were pretty damn quick and they came in force. It appears that it was also a slow night for them as well, since 4 decided to stop by the library. The accuser told them that the guy flashed a knife at him, they searched the guy and looked for it in the lobby and bathroom but there was no knife to be found. The next morning I also did a search of my own, there's only so many places you can hide a knife in our small library. The police couldn't really do anything, so they just took everyone's contact information and told everyone to play nice and left. As one of them walked by the information desk, he said, "Uh-oh drama in the [little rich town] library." All I could reply with was, "I know right" and roll my eyes. This was probably only the second time the police have been called to the library. The only other time was during the last weekend for absentee voting, the lines were really long and voters' tempers were really short.
When all 4 officers were walking out, it was like the commercial was being reenacted in front of me, one of them brought up the commercial and he whispered to his colleagues: "You guys have to stop fighting, we're the cops!"