Circ was short-staffed last week and they had to ask Info for help. Because I was the most recent one to work on circ, I was chosen to work 3 hours on the circ desk. It reminded me of when I swore off circ work after joining the info side. In fact, I did the same thing when I moved from Page to Circ.
It all relates to the hierarchy of the public library. From my experience, I believe that there is a direct relationship between the amount of work done to one's position in the library pyramid. The higher you are, the less work you do.
Pages do a lot of work, if they weren't around I'm pretty sure the library would grind to a halt. The circ desk would be overrun with returns and info wouldn't be able to find anything.
The workload at circ can be pretty overwhelming when you consider that most libraries let patrons borrow 30+ items on each card. It is no fun when you get a whole family with 5 different cards with 30 items on each card. But even with that, it is a lot better than pushing a cart around and shelving books from the minute you walk in the library to the minute you leave.
The Info desk is easy compared to circ, I don't have to deal with patrons who complain their way out of the 60 cents in late fees on their account. Yes, I know the info desk does have to deal with patrons who are too loud, parents who let their feral children run amok, "issues" with the public restroom, and help non-tech patrons with the internet, but I would take info over circ any day.
Branch management is above circ and info regardless of whether its info or circ management, they both do much less than their non-management counterparts. How can someone who works a full 8 hour shift not work the desk once?? What are they so busy doing in their offices?
Library administration and the library director are so far removed from any of their "coworkers" who work in the branches. Which makes it quite ironic in that the majority of decisions related to branches are made by admin: procedures, snow closures, even the temperature of the branches, etc. During one hot summer day at work, I had a patron ask if the A/C was broken. I replied that Admin has the control over the thermostat and that they raised it because of the budget cuts. The patron made a quip about how comfy Admin must have it in "their ivory tower," and that is now how I describe library admin's offices.
Will my public library journey end up with me working in the ivory tower, who knows. It is the equivalent of starting out in the mail room and working your way up to the top floor.