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Thursday, October 14, 2010

Rules of Circulation #2 (RoC)

"My Library's Stacks are Bigger than Yours."

Library envy, at first I never understood it but after putting in more time for the library has made me pay more attention to other libraries.

I also just worked at a newly renovated branch to cover for their staff meeting, and the whole place was pristine -- nice and shiny.  It was my first time ever visiting/working that branch pre- or post-renovation so everything about it was new to me.  I was not the only first timer that day either, for the two hours I worked the desk there were 6 patrons who came up and commented on how great the new branch is.  To be honest, anything new is nice, but I would take my 12 year old branch any day.

It is only more annoying when patrons come up to the circ desk either to get a new card, check materials out, or just walk up to tell me that "Their Library System/Branch" is much better because:
  1. They have a bigger/better/newer building.
  2. They have more books.
  3. They lend video games.
  4. They lend sheet music.
  5. They don't have late fees.
  6. Their public internet stations are better (aka no pr0n filters).
  7. They're BFF's with all of the staff.
    (updated)
  8. They have better Wi-Fi.
  9. They have a cafe.
  10. They have more electrical outlets.
To be honest, I could really care less but I can't show that because that would only turn the situation into more of  a nuisance.

How am I supposed to respond when you tell me that the branch I am working at "sucks" because no one smiles and no one is your friend like your old hometown library which is across the country.

Well, to be honest, I didn't take offense to that lady because after I checked out her materials, she thanked me for smiling.  Apparently I am the only one working at that branch who does.  I can completely understand why too (I am only enslaved there on Sundays).  I try to remember to smile (even fake ones) because they release endorphins which makes working at such a hell hole a little bit more sufferable.

So that lady gets a Bibliotecher pass, but I swear, the next patron who complains about how our DVD selection is lacking compared to a different library they frequent, will be buried under a pile of smelly, snot-encrusted, bacteria-infested, half-chewed on boardbooks.

You've been warned.

3 comments:

  1. The Hardcovermusings of a Library PageOctober 14, 2010 at 6:25 PM

    So that lady gets a Bibliotecher pass, but I swear, the next patron who complains about how our DVD selection is lacking compared to different library they frequent, will be buried under a pile of smelly, snot-encrusted, bacteria-infested, half-chewed on boardbooks.

    I'm just a library page, but I feel that way all the time about patrons. It's so annoying and I always wonder what they expect me to do about said DVD collection!

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  2. The reasons listed above are why despite living only a couple of blocks away from my local branch, I make my way to the main library downtown. I will not go anywhere the staff is acts completely put out by having to do the job the they are paid to do. The staff of Willowbranch can blow me.

    ReplyDelete
  3. HARDCOVERMUSINGS,
    seriously though, we are the lowest on the library hierarchy, which isn't saying much really when there are less than 5 levels. Whenever I suggest they comment aka bitch to the higher-ups they never do. If you want to complain about the trans fat in your french fries, don't bitch out the fry guy and expect results!

    ANONYMOUS,
    It sounds like you have the perfect storm for the ultimate library fail. Sorry to hear that, at all of the branches I have worked at, it's usually one or two issues but all of them, damn, that's bad.

    ReplyDelete